Refund Policy

We strive to provide you with the best products and service, but we understand that there may be instances where a refund is necessary. Please read our refund policy carefully to ensure a smooth and transparent process.

1. Eligibility for Refund:

• We offer a [number of days] day return policy from the date of delivery.
• To be eligible for a refund, the product must be in its original condition, unopened, and unused.

2. Initiation of Refund:

• To initiate a refund, please contact our customer support team at [your email address] within the specified return period.
• Provide your order number, a detailed reason for the return, and any supporting documentation or images.

3. Inspection and Approval:

• Once your request is received, we will review it to ensure it meets our eligibility criteria.
• Approved refunds will be processed within [number of days] days and will be credited to the original payment method.

4. Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is a result of our error.
• We recommend using a trackable shipping service for returns to ensure the safe delivery of your item.

5. Exclusions:

• Certain products may not be eligible for a refund due to hygiene or safety reasons. These exclusions will be clearly stated on the product page.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will provide instructions for a replacement or refund.

7. Late or Missing Refunds:

• If you haven’t received your refund within the specified period, please check with your bank or credit card company.
• If the issue persists, contact our customer support team for further assistance.

8. Changes to this Refund Policy:

• We reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.